Professional Service & Support

Expert E-Bike & E-Scooter Services

Professional care, diagnostics, troubleshooting, and support for all brands and models of e-bikes and e-scooters.

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All-Brand Support

We handle repairs and maintenance for various e-bike and e-scooter brands.

Trusted Service Process

A clear step-by-step diagnosis process to help resolve issues properly.

Fast Assistance

Our team is ready to assist with questions, troubleshooting, and service concerns.

Self-Help Resources
Self-Help Resources

Learn basic fixes and maintenance with confidence

Access our growing library of self-help instructions, setup guides, and maintenance resources to help you understand and troubleshoot your e-bike or e-scooter more easily.

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Brand Coverage

We service all e-bike and e-scooter brands

Our technicians are trained to support a wide range of brands and models. Whether you bought your unit from us or somewhere else, we are ready to help keep it running smoothly.

Comprehensive Diagnostics

Advanced tools and expert evaluation for all e-bike and e-scooter issues.

Genuine Parts

Reliable access to quality replacement parts for major brands and models.

Expert Technicians

Skilled specialists trained to service a wide range of electric vehicles.

We Service All E-Bike Brands
Service Workflow

Expert Diagnosis Process

For technical issues that require expert diagnosis, our service and warranty process is designed to be clear, simple, and easy to follow.

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We Troubleshoot Known Issues
Timelines, Diagnosis, and Solution

Share the problem/ issue with us

You can report the issue directly via our website, phone, or Messenger then a dedicated account manager will help you through the entire process. Our Customer Care Team are usually the ones who take reports and they are available 7 days a week from 8am – 8pm. Our response time is Instant for reports given within 8am – 8pm. But, as a general rule of thumb, we guarantee a 24-hour response time to make sure we have the full scope of your concern taken seriously.

Support Team

Need Help?

Our support team is ready to assist you with technical concerns, product questions, and service inquiries for all e-bike and e-scooter brands.

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Find Your Perfect E-Bike or Scooter

Choosing the right e-bike or scooter can be overwhelming. Get our free, comprehensive guide covering everything from features and specs to maintenance tips and what to look for. Enter your email and we'll send it directly to you—no strings attached.

Manual
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Pro Group E-Bike & Scooter delivers reliable, stylish, and eco-friendly mobility solutions designed for modern city living.

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Contact Information

2313 Taft Avenue, corner Castro, Malate, Manila, 1004 Metro Manila
(02) 8522 4224+63 9569868014
admin@progroup.com.ph
Monday - Sunday | 8:00 AM - 8:00 PM

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